Friday, May 14, 2010

Press 1 for a Waste of Time

For a good time call 1-900-Jon-than. For a waste of time call my Best Buy Mastercard. Press 1 for English. Si senor. Press 1 for account information. Press 0 to speak with a representative.

"For verification purposes we must first pull up your account information. Please say the full name on your account."

"Um. . .Jonatha—"

"I am sorry but that name does not match our records. For verification purposes we must first pull up your account information. Please say the full name on your account."

"Jon-a-than Red-dock"

"I am sorry but that name does not match our records. For verification purposes we must first pull up your account information. Please say the full name on your account."

"Oh Jonathan J. Reddoch [Reddock]."

"I am sorry but that name does not match our records. For verification purposes we must first pull up your account information. Please say the full name on your account."

"Jonathan J. Reddoch [Reddock]."

"I am sorry but that name does not match our records. For verification purposes we must first pull up your account information. Please say the full name on your account."

"Jonathan J. Reddoch [Reddock]."

Curse condescending robot-man.

"I am sorry but that name does not match our records. For verification purposes we must first pull up your account information. Please say the full name on your account."

"Jonathan J. Reddoch [Reddock]."

"I am sorry but that name does not match our records. Please say or type your ten digit account number."

There is no account number other than the 16 digit credit card number. But alas there is a ten digit member ID number. Type that in.

"For verification purposes what is the full name on your account."

"Jonathan J. Reddoch [Red-itch]."

"We are sorry we are now closed. Please call back between the hours of [whatever] and [whatever]."

Call ended for me.

4 comments:

  1. And who was it who realized we should be pronouncing it Red-itch? Me. I'm just sayin.

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  2. Maybe we should just stick with that pronunciation. And spelling.

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  3. Especially that spelling, because then I could rhyme it with other words when I wrote poetry.

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  4. Of course with that spelling. Anything else would just be silly.

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